It has been more than 45 days since you have logged in. For security purposes, we have locked your account.

Please click continue to confirm your identity and unlock your account.

There have been too many unsuccessful login attempts. For security reasons your account is now locked. Please try logging again after 15 minutes.

Your account has been de-activated. You must re-register for a new account by clicking on the Register button on the login screen.

Please contact Web Customer Service at (800) 252-2021 for any questions about your account.

For security purposes, your account has been disabled.

Please contact Web Customer Service at (800) 252-2021 for any questions about your account.

We noticed that you are still using your old username. In order to successfully login to provider portal, please enter the email address and password that you set up as part of the multi-factor authentication process.

Your registration is currently being reviewed for approval.

Once your registration is approved, an email will be sent to verify the Username and Password are active and you can access provider portal.

If your registration has not been approved after two days, please contact Carelon Medical Benefits Management provider portal support at (800) 252-2021