Carelon MBM provider portal
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25.01.29.01 System Requirements

The Carelon Medical Benefits Management provider portal will be unavailable Sundays between 12:30 PM CST - 6:00 PM CST for regularly scheduled maintenance. During system maintenance if you have an urgent request, please call the number of the health plan on the back of the member ID card.

NOTICE: Carelon MBM will continue to roll out multi-factor authentication (MFA) to all existing portal users through the rest of the year. You will be notified when your account needs to be updated. Also, new users will automatically be setup up for MFA when they register. Check our Provider Connection newsletter to find the latest information and important dates for our MFA rollout (see link in bottom right corner).

If you need assistance, please Click Here or contact Carelon Medical Benefits Management provider portal support at (800) 252-2021.
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